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Charting a Pathway to a Technology-Accessible Workplace

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From the US Department of Labor blog : Someone recently asked me to name the one thing I couldn’t live without at work. My answer?  Technology.  I couldn’t do my job – or live my life – as effectively as I do now without information and communication technology (ICT). Considering that I’m blind, this answer is sometimes met with surprise. Some people don’t realize that individuals with disabilities also rely on technology – as long as it’s accessible – to perform daily tasks. I certainly do. I use a screen reader to relay the information on my computer screen, a Braille note-taking device and a smartphone with built-in accessibility features. To say that I’d be lost without these innovations is an understatement. Technology is paramount for  all  of us – whether we have disability or not – and this is particularly true in the workplace. 

Which of these 3 types of small business owner are you?

For millions of small business owners worldwide, it's decision time. Pretty much every business owner will want to do better in 2015, however, their decisions regarding how to improve things will differ massively. They will fit into one of the following 3 broad groups. Do any of these seem familiar to you? 1. Fear focused business owners More from SmallBusinessNewz

5 Ways to Build Trust in a Business

The most valuable business commodity is trust. Richard Branson, author and founder of Virgin Group says, “Building trust in your brand isn't easy to achieve and it may take time, but it doesn't have to come at a high cost. With honesty, ambition, hard work and attention to detail you can instill a level of trust that will enable you to move forward.” The fact is that integrity impacts all aspects of business and is among, if not the most important character trait for a company to have. It is the barometer by which your customers, lenders, potential business partners and employees evaluate you and your business. Trust in a business speaks volumes on how a company services and communicates with its customers. A trustworthy business can be defined many different ways depending upon the person, business, or organization reviewing it. More from Small Business Administration .

Fatal occupational injuries by day of week and month, 1992–2011

During the 20-year period from 1992 to 2011, the majority (83 percent) of all fatal occupational injuries occurred during the traditional workweek, Monday through Friday. A total of 80,645 workers were fatally injured during the day (7 a.m. to 6:59 p.m.) from 1992 to 2011. Another 26,631 were fatally injured during the night and evening hours (7 p.m. to 6:59 a.m.). For 7,815 cases, time of incident was unknown. From 1992 to 2011, July had the highest number of fatal occupational injuries (11,168), and the fewest number of injuries occurred in February (8,008). Just over a quarter of workers (28 percent, or 32,795) were fatally injured during the summer months of June, July, and August. In comparison, the winter months of December, January, and February totaled 25,380 fatal injuries (22 percent). Bureau of Labor Statistics

Trashing electronics becomes illegal in New York

If Santa brings you a shiny new laptop, game console or flat-screen TV, don't toss the old one in the trash. Starting Jan. 1, the final phase of New York's 2010 electronics recycling law takes effect, making it illegal for consumers to throw so-called "e-waste" in the garbage. Violators can be fined $100. Read More at WRBG-TV Recycling Your Electronic Waste Disposal Ban: Beginning January 1, 2015,  consumers  may no longer dispose of  certain types of electronic equipment  in landfills, waste-to-energy facilities, in the trash, or at curbside for trash pickup. Use the recycling options described below. Two  Ways  to Recycle Your Electronic Waste Option 1: Use a Manufacturer's Takeback Program Go to DEC's   list of electronic equipment manufacturers registered in NYS , to find manufacturers, their brands electronic equipment covered by the law, and their electronic waste acceptance program websites and toll-free telephone numbers. Follow the specific inst

5 Local Search Tactics You Must Employ Today

Search is pretty much everything these days. Even businesses that rely on people in their town, coming into their place of business to complete a transaction, are held to the fact that, increasingly, most buying decisions start out with an online search. The category of local search engine optimization has picked up steam over the last few years as search behavior combined with the rapid growth of smart phone use created a truly mobile search consumer. Services like Yext have cropped up just to help tackle this very specific form of SEO. Below are five local search tactics that demand your attention today if you are a local oriented business. Get the NAP right NAP stands for Name, Address and Phone and the search engines obviously want to make sure that when someone is looking for a local business there’s no ambiguity around what and where the business is.

November-December Issue of The Small Business Advocate Newsletter

The Office of Advocacy has released the November-December issue of The Small Business Advocate newsletter . This edition features a recent trip to the Denver Biz Tech Expo where Chief Counsel for Advocacy Winslow Sargeant was the keynote speaker. Also covered is Region III Advocate Ngozi Bell's recent visit to West Virginia for the Women and Technology Conference. In addition, Assistant Chief Counsel Kevin Bromberg received an award from the EPA recognizing him for his work with the agency on underground storage tanks. We also look at two recently-released economic studies and several regulatory matters. In This Issue Startup Accelerators Show Promise in Addressing Public Policy Goals Advocacy Comments on DOJ Movie Theater Rules Comments to EPA on Petroleum Refinery Rules Energy Efficiency Standards for Ice Makers Addressed Regulatory Alert on Proposed IRS Rules Report Studies Financial Health of Veterans

Flip Your Media Plan: From Old-School Marketing to Digital in Three Steps

Changes are coming, actually more quickly than they have in decades. Healthcare reform, the rise of healthcare consumerism, and just the general agreement among some very talented marketers that it's time to make important shifts in strategy and resources are all in play. For healthcare, as well as other changing industries, it's time to rethink marketing—and that starts with flipping our media plans on their heads. Until we perfect that mind-meld with all our target audiences, there is no better strategy than investing in digital marketing and making it the foundation of our media plans. Read more at MarketingProfs

Six Tips to Boost Customer Service During the Holidays

It may be a little late to implement these tips into your work force for the holiday, but these tips can go beyond the holiday season. Fist thing’s first management and top level employees should constantly be setting examples to motivate your work force. Secondly managing your staff will always be critical to success no matter what season.  Following your work force the best way to create loyal customers is to exceed perceived expectations. Impress a new or returning customer and you can count on them passing on their satisfaction. Continuing with satisfaction, everyone enjoys to be rewarded, whether it’s through their pay check or an up lifting comment to brighten their day. And finally analyzing your progress throughout the year is the only to make sure you are preforming efficiently as a team. From Business Week

Why the Internet's Most Valuable Commodity Is First-Party Data

Most consumers already know the websites they visit collect their data, so when they get personalized offers and content, they're not surprised. Consumers also are increasingly aware of the distinction between first-party and third-party data and that some companies collect third-party data and resell profiles of personal information to willing buyers. Third-party data aggregation is under attack, which presents an opportunity and incentive for digital marketers to favor first-party data to build a more strategic and personalized marketing strategy. The more you know about the way your customers engage with your digital properties, the better you can align what you're selling with what customers are interested in. Though third-party data can be useful in the marketing process, a skilled and nuanced first-party data strategy is a more reliable and respectful way to deliver offers with a higher likelihood of engagement and conversion. Read more at Marketing Profs

SBA Loans Explained – A 101 for Small Business Owners

First, let’s dispel a myth – SBA doesn't make direct loans to entrepreneurs to start or grow a business. Instead, it provides a guarantee to banks and lenders for the money they lend to small businesses owners. This guarantee protects the lenders interests by promising to pay a portion of the loan back if the business owner defaults on the loan. So when a business applies for an SBA loan, it is actually applying for a commercial loan through a bank or authorized SBA lender, structured according to SBA requirements with an SBA guarantee. Essentially, SBA loans alleviate the risk associated with lending money to business owners and entrepreneurs who may not qualify for traditional loans – thus opening up lending opportunities to thousands of entrepreneurs, start-ups, growing businesses, minorities and veterans. Read more about SBA’s role in the process. There are several types of loans that business can take advantage of, each developed to suit the needs of your business. More

Jurisdictions where US has income tax or other bilateral agreement re: bank deposit interest reporting

Revenue Procedure 2014-64 provides an updated list of jurisdictions with which the United States has in effect an income tax or other convention or bilateral agreement relating to the exchange of information for purposes of the bank deposit interest reporting requirements under §§1.6049-4(b)(5) and 1.6049-8(a), as well as jurisdictions with which the IRS and Treasury have determined the automatic exchange of such information is appropriate. Revenue Procedure 2014-64 will be inIRB 2014-53, dated December 29, 2014

Office of Advocacy Releases Small Business Lending Report

The Office of Advocacy has released its annual report on small business lending. Small Business Lending in the United States, 2013 describes trends in the small business lending market in general. It also provides data on more than 6,000 U.S. lenders, showing the emphasis on small business lending in their portfolios. The report covers the time period June 2012 to June 2013 using Call Report data from the FDIC, and supplements this with Community Reinvestment Act data from 2012. During this period, small business lending improved, but at a slower pace than large business lending. Soon afterward, small business lending entered positive territory. A data update is provided to cover these trends, extending into the first quarter of 2014. The report and research summary are available on Advocacy’s webpage, at https://www.sba.gov/advocacy/small-business-lending-united-states-2013 .

All the Statistics You Never Knew You Needed

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Have you ever wondered what the average sales price of an item at a garage sale is?  Or maybe what percentage of homes have a a security system?  Maybe you have been looking for statistics on  Angel Invsestors ?  Well, this is the site for you!!!! According to  Statistic Brain , they are group of passionate numbers people, who love numbers, their purity, and what they represent.  Statistic brain compiles the data but is clear that they do not analyze the data.  Here is a look at their most popular searches, or go to Statistic Brain to search for statistics about what matters to you and your business.

Average annual expenditures on gifts of goods and services in 2013

In 2013, gifts of goods and services accounted for 2 percent of total consumer spending. Among these gifts, consumers spent the largest share on education (25 percent). Most education gifts were for college tuition. Nineteen percent of gift spending was for housing-related items in 2013. Among housing-related items, the largest share was for housing while attending school. Eighteen percent of gift spending went toward apparel and services. Consumers spent 7 percent on apparel and services for women and girls age 2 and older, compared with 5 percent for men and boys age 2 and older. These data come from the Consumer Expenditure Survey. More from the Bureau of Labor Statistics .