New York SBDC Research Network

From Bplans : One day in the fall of 2014, when I was still helping run a startup I co-founded (not the one I’m working for now), a client forwarded me an email he thought was suspicious. The email looked a lot like something my company would send. It linked to a website that looked a lot like ours that offered a great deal on the same service we provided. The site’s URL was almost identical to ours, too. Right away I had a bad feeling, but my first reaction was to tell myself it was just a competitor that had somehow gotten the email of a single client. Not a big deal. Then another client forwarded the same email. And another, and another. Pretty quickly it became clear that someone had gotten a list of our clients, and was sending them emails to try and trick them into paying the wrong company for our service. I was angry and worried. Who was doing this? How had they gotten our clients’ information? How much did they have? Ultimately, I think the way we reacted was mo

More from eMarketer Pointing not only to an influx of fake news and spam, but also an ongoing challenge to distinguish what's real and what's not, Google took down 1.7 billion ads last year that violated its advertising policies—more than double the amount it removed in 2015. In a post the company published yesterday, Google said it removed a vast amount of different types of ads. Google removed more than 17 million bad ads for illegal gambling violations and suspended around 6,000 sites, as well as another 6,000 accounts, for attempting to advertise counterfeit goods. In addition to keeping an eye out for these types of ads, which have been around for a while, Google also saw a rise of a new type of scammer, what it calls "tabloid cloakers," but many know it simply as fake news.

From eMarketer Cart abandonment is a major concern for online retailers, and according to new research, shipping costs and overall price are the two major factors that are causing digital shoppers to abandon their items. According to a Q4 2016 study from FuturePay, which asked consumers about their top reasons for cart abandonment, 86% of respondents said "cost of shipping," while 72% said that the "cost of order became too expensive." Other reasons such as "hassle of return," "lack of payment options," and "security concerns" had much less of an influence on shoppers. Another study done in August 2016 by Market Track also found that shipping and price were critical to completing digital purchases.

From TIME magazine : A host of planned funding cuts to federal agencies, reported last week by The Hill, are part of the Trump administration's desire to eliminate roughly $10.5 trillion in spending over the next 10 years -- nearly all of the federal government's discretionary spending. Yet Trump has vowed not to cut entitlements, such as Medicare and Social Security, and promised to beef up military spending, which represents the lion's share of federal spending -- making it hard for him to do more than chip away at the margins of the nearly $20 trillion national debt. What, then, would the reported cuts accomplish? The answer appears to be defunding a number of projects seen as liberal darlings -- including groups aimed at preserving and supporting the environment, civil rights protections, the arts, minority-owned businesses, and public broadcasting. Minority Business Development Agency Budget: $36 million Cost per American: $0.11 This federal agency helps min

From WhiteHouse.gov MEMORANDUM FOR THE HEADS OF EXECUTIVE DEPARTMENTS AND AGENCIES Section 1. Purpose. This memorandum directs executive departments and agencies (agencies) to support the expansion of manufacturing in the United States through expedited reviews of and approvals for proposals to construct or expand manufacturing facilities and through reductions in regulatory burdens affecting domestic manufacturing. Sec. 2. Stakeholder Consultation on Streamlining Permitting. The Secretary of Commerce shall conduct outreach to stakeholders concerning the impact of Federal regulations on domestic manufacturing and shall solicit comments from the public for a period not to exceed 60 days concerning Federal actions to streamline permitting and reduce regulatory burdens for domestic manufacturers. As part of this process, the Secretary of Commerce shall coordinate with the Secretaries of Agriculture and Energy, the Administrator of the Environmental Protection Agency, the Director

From MarketingProfs : Consumers generally value competence more than morality when choosing among service providers, but that effect is weakened if the less-competent provider is seen as an underdog, according to recent research published in the AMA's Journal of Marketing... The researchers conducted five studies to compare the impact of competence, morality, and warmth on consumers' choices. The first study analyzed Yelp.com reviews of businesses to see how different attributes correlate to positive evaluations. Some 88% of the positive online reviews examined mentioned competency attributes (reliable, knowledgeable, etc.). In contrast, only 56% of the positive online reviews mentioned warmth attributes (friendly, etc.), and just 18% mentioned morality attributes (honest, trustworthy, etc.).

From eMarketing : It's no surprise that millennials' social media time is mainly spent on smartphones. But what about older folks—are Baby Boomers and older users mostly mobile when it comes to social? Turns out, the answer is yes, if not quite to the same extent. According to Q3 2016 data from Nielsen, even those age 50 and up spend the vast majority of their social media time on mobile devices.

From FiveThirtyEight : The new year brought raises — sometimes big ones — to millions of low-wage workers. It also begins the country’s first large-scale experiment in the economic effects of a double-digit minimum wage. According to data collected by the National Employment Law Project, a workers-rights advocacy group, 19 states and 21 local jurisdictions raised their minimum wages at the start of 2017. Many of those increases were small cost-of-living adjustments, but some of them were dramatic. Arizona, where voters approved a wage hike on Election Day, raised its minimum wage by nearly $2 an hour, to $10 from $8.05... Some cities set the bar even higher... Low-wage workers are understandably cheering the increases. So is the union-backed "Fight for $15" movement, which defied the odds to put the minimum wage back on the political agenda. Economists, though, are watching more warily. Researchers disagree about how minimum-wage hikes affect the economy, but most stud

From BizJournals : Economic developer Alison Lands has been named the next executive director of the New York State Economic Development Council. Lands, who most recently worked as a senior manager at Deloitte Consulting LLP, was confirmed as executive director designate yesterday by the council's board of directors. She will replace Brian McMahon, who has served as executive director for the council for 16 years, after he retires on July 1.

The SBA Office of Advocacy released its annual report, Report on the Regulatory Flexibility Act, FY 2016 . The report analyzes federal agency compliance with the Regulatory Flexibility Act (RFA), as well as with provisions of the Small Business JOBS Act of 2010 and Executive Order 13272, “Proper Consideration of Small Entities in Federal Rulemaking.” The RFA is Advocacy’s most effective tool for bringing small business concerns into the regulatory process. In FY 2016, Advocacy’s intervention on behalf of small business in federal rulemaking resulted in foregone regulatory cost savings of almost $1.4 billion. These cost savings came from Advocacy’s work on seven rules that were made final in FY 2016. These and other regulatory successes stem from small business involvement in rulemaking made possible by the RFA. Advocacy facilitated this during FY 2016 through 27 small business roundtables, 20 public comment letters, working closely with agencies on small business concerns, and ongo

From ThomasNet : How can we measure growth for the industry overall? A good barometer is the state of the manufacturing workforce. That’s why we will be regularly diving deep into the latest information from the Bureau Of Labor Statistics to take the pulse of hiring in the industry and to highlight sectors that are growing. According to the BLS's Employment Situation report for December, a total of 156,000 new jobs were added to the economy. However, despite this increase, the national unemployment rate ticked up one percentage point, from 4.6% in November to 4.7% in December. Within the manufacturing industry, a total of 17,000 new manufacturing jobs were created during the month. However, the unemployment rate rose slightly, from 3.9% to 4%, meaning the industry finished the year with the exact same unemployment rate as it did in 2015. As far as year-over-year growth manufacturing job growth, 2016 proved to be a mixed bag. While many sectors either held steady or lost wor

From Inc If you haven't noticed, Millennials have been on the rise. They are now the largest living group according to the Census Bureau. Because so many Millennials are in charge of buying decisions, the world is changing and business trends for the upcoming years will have to cater more to this generation. For an audience that craves success and technology, here are 10 strategies you may want to consider revamping for 2017. From Entrepreneur While it’s no secret that millennials have taken over the workforce -- according to Census Bureau data, they are now the largest living group -- how we groom them for leadership is a test many of us will face in 2017. Sure enough, a Bersin by Deloitte report has predicted that 2017 will be a disruptive year, during which more than three million company chiefs are set to retire, leaving those jobs wide open for up-and-coming young professionals. So, here’s my advice: Plan ahead. Give your young employees the tools to be leaders no

From Emarketer The divide between retail winners and losers seemed to widen further this holiday season. The losers seemed to garner most of the headlines over the past week. A parade of retailers, including Macy's, Sears and Barnes & Noble, delivered disappointing holiday sales. Women's apparel retailer The Limited shuttered its 250 brick-and-mortar stores. Retail heavyweight Wal-Mart Stores Inc. reportedly is planning to cut hundreds of jobs before the end of this month. These retailers share a common thread: brick-and-mortar general merchandise, apparel or book chains, retail sectors that have been hurt by consumers choosing to spend more money online, or on other types of purchases, whether gadgets or home supplies or even experiences. While general merchandise and discount brick-and-mortar store sales fell 2.8% this holiday season, online demand in the segment actually surged 29%.

From Bplans : According to a study undertaken by the Small Business Administration, 28 percent of companies go bankrupt due to problems with the financial structure of the company. Many of these problems could be avoided by following good accounting practices. Keeping a record of your financial details IS important to the livelihood of your business. Not only will the correct documents make it easy to file taxes, obtain new loans, and pitch investors, but they will also give you insight into the day to day health of your business, allowing you to make better decisions for the future. The infographic will guide you through the essential documents you need, including helpful tips on finding an accountant for your small business.

From Tech Republic : Nearly half of businesses report that they were the subject of a cyber-ransom campaign in 2016, according to Radware's Global Application and Network Security Report 2016-2017. Data loss topped the list of IT professionals' cyber attack concerns, the report found, with 27% of tech leaders reporting this as their greatest worry. It was followed by service outage (19%), reputation loss (16%), and customer or partner loss (9%). Malware or bot attacks hit half of all organizations surveyed in the last year. One reason for the pervasive attacks? The Internet of Things (IoT). Some 55% of respondents reported that IoT ecosystems had complicated their cybersecurity detection measures, as they create more vulnerabilities. Ransomware attacks in particular continue to increase rapidly: 41% of respondents reported that ransom was the top motivator behind the cyber attacks they experienced in 2016. Meanwhile, 27% of respondents cited insider threats, 26% said po