Which is why I liked this article from the Nov. 8th New York Times so much. It reveals a number of websites where you can go and get ready advice on repairing an iPod (CrunchGear.com), a Mac (macfixit.com), home theatres (avsforum.com), gaming systems (fixya.com), copiers, PDAs . . . and all the other toys of life. In many cases, you'll get a variety of options, specific instructions, and the means to save a bunch of money vis a vis replacement parts.
As an extension of the Third Place post I wrote a while ago, it's clear that these online repair forums are a replacement for local repair shops (which the article laments as a near-extinct species). Here at the library, we frequently visit online forums to get answers to questions relating to the software we use. I don't think manuals written by the publisher can anticipate every last need of their customers, so these websites are invaluable.