Six Tips to Boost Customer Service During the Holidays

It may be a little late to implement these tips into your work force for the holiday, but these tips can go beyond the holiday season. Fist thing’s first management and top level employees should constantly be setting examples to motivate your work force. Secondly managing your staff will always be critical to success no matter what season. 

Following your work force the best way to create loyal customers is to exceed perceived expectations. Impress a new or returning customer and you can count on them passing on their satisfaction. Continuing with satisfaction, everyone enjoys to be rewarded, whether it’s through their pay check or an up lifting comment to brighten their day. And finally analyzing your progress throughout the year is the only to make sure you are preforming efficiently as a team.

From Business Week


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