Yet Another Restaurant Post
Maybe it's because it's nearing Friday night, or maybe because restaurants are easily the top source of requests for our library. Or maybe it's because I'm hungry. Regardless, to continue from Josee's recent post, here's a story on this website which describes the results of a recent survey from Cornell's Center for Hospitality Research. It's called "A Consumer’s View of Restaurant Reservations Policies," and it's an ideal read for clients with sit-down restaurants who want to get a better handle on what patrons expect from a reservations policy. (While reading it, I couldn't help but think of this "Seinfeld" episode. I know I'm not alone in doing so." There's a link link to the full report, but it requires (free) registration to get at it. If you're waiting for a table over the weekend, bring your laptop, log in, and give it a read.