New York SBDC Research Network

"Every cell tower in the Long Island community stopped working and representatives from wireless companies were nowhere to be found…Schnirman (Long Beach city manager) said he spent a week after the storm trying to persuade a wireless carrier, which he declined to name, to deploy a portable cell tower -- known as a "cell on wheels" -- to restore service in Long Beach.  “We reached out to the carrier’s customer support to ask about getting a cell on wheels and the voice on phone said ‘You might want to look that up on Internet. I don’t know what that is,’” he recalled. “ Of course, we had no Internet. " (smith 2013) What is your Businesses’ Communications Backup Plan? When disaster strikes, when the coming spring brings floods, tornadoes or the unexpected ice storm, are you prepared? And the power and communication outages that come with it, are your businesses prepared to keep open the lines of communication. Do you have an emergency communications plan? Cons

 Don’t lose your business to a power outage, hacker disruption, fire, flood, earthquake or other disaster.  A 2012 survey by Alibaba polled small-business owners to gauge how prepared they were to run their business if a natural disaster struck. The findings were alarming: 74% of American small businesses do not have a disaster preparedness plan; 84% of them are without natural disaster insurance. Preparation, an Active emergency and later, Recovery. Sadly for many businesses, Preparation is the missing component that could have lead to a successful navigation of an active emergency and a graceful navigation of Recovery. More than half of all businesses affected by a disaster level event will not reopen their doors.  In this series we will dive into the three pillars and offer you guidance and routes of assistance to help you plan, prepare and act when the time comes for you to shepherd your business and your employees through an unforeseen (but not an un-planned for disaster)