New York SBDC Research Network

Crossgates Mall is taking some heat for keeping stores open during last week's snowstorm. Retail employee Alli Dillenbeck's open letter to the mall on the subject was passed from her blog, http://allidillenbeck.blogspot.com , to Facebook and Twitter users. Commenters on the mall's Facebook page joined the chorus calling for the mall to let stores close and workers go home during such storms. After recounting how she struggled to get to the mall Thursday in the storm, Dillenbeck notes that she called the management office only to be told all those responsible for deciding whether stores could close left at 5 p.m. "Obviously, you care exponentially more about money than the people that work there," Dillenbeck wrote on her blog. ... "I have like 13,000 views on my post," she said. "I was shocked. It went up from 5,000 the day I posted it." Read more from the Albany Times Union . What is YOUR business's policy in case of inclement

I feel for small business owners - from my perspective, I hear their tales of woe and I am impressed with their initiative and drive. But every once in awhile I find myself on the other side of the equation as the small business customer and I really wonder how they function. I have been trying to find a contractor to do some work. It occured to me that I had already met a person refered to me by a local architectural planning non-profit- someone I trust and have faith would do a fine job. So I emailed him - via his web site. He replied promptly - to say that I should call for an appointment. And I thought, why? This is after all a form of communication. But I called, and left a message. Then he called me back and left a message. Then I called and left a message and then he called me at work on a national holiday and left a message and so on. And I thought, this is ridiculous. If he had emailed me back and said: "I have time here, here and here: choose one." I would have and

Not to say it is recommended, but I still like to see sites that help people help themselves, and this one is offered by the US Courts: How to handle your own bankruptcy. Even if an attorney were consulted, at least it offers a clear idea of what needs to happen. Bankruptcy Basics runs through the chapters and what they mean and includes a glossary. There is also a page of Bankruptcy Resources . FYI: Bankruptcy Filings Down for Fiscal Year 2007, Up for Quarter Bankruptcy 'tweak' could save 600,000 homes Consumer group pushes for change to bankruptcy law; others worry about negative impact on mortgage-debt markets. By Jeanne Sahadi, CNNMoney.com senior writer October 1 2007 Changes to Bankruptcy Rules (Effective 12/1/07) By Brett Weiss, Maryland Bankruptcy Attorney on Dec 15, 2007

It’s Warren Buffett’s birthday today, so I thought I would look at advice he has offered. Warren Buffet Wikipedia Buffett has amassed an enormous fortune from astute investments managed through the holding company Berkshire Hathaway, of which he is the largest shareholder and CEO. With an estimated current net worth of around US$52 billion,[2] he was ranked by Forbes as the third-richest person in the world as of April 2007, behind Bill Gates and Mexican businessman Carlos Slim Helú.[4] Profile of Warren Buffet the free dictionary Investors Should Heed Warrens Buffett’s Free Advice SmartMoney By James B. Stewart July 10, 2007 In any event, Buffett has given away more free advice than just about any billionaire I can think of. He reports his stock holdings and discusses their merits and the reasons for his choices in his popular annual letter to shareholders. More fundamentally, he has laid out his investment philosophy repeatedly for all to see. Anyone can piggy-back his actual stoc