New York SBDC Research Network

From Bplans : Everyone’s talking about branding for a good reason: Your brand is the identity of your company. It’s what sets you apart from your competitors. Everything about it should evoke certain thoughts or feelings in your customers, compelling them to want to do business with you. Because your brand is your primary means of communicating what your company stands for, it extends far beyond just your logo or website. Branding is even more important now that people have increasingly more access to products and services from anywhere in the world. A standout brand is the best way to attract their attention, but first, you need to know exactly who your customers are and what appeals to them. You should view the process as an opportunity to get more deeply in touch with your customers’ perspectives and expectations in order to craft a brand identity that truly speaks to them. Research is the key to successful branding. Business Branding Guide

From Bplans : 75 percent of buying decisions are based on emotion. The right brand captures the right emotions—and is one of the powerful tools for building a rock-solid business. A professional brand does so many things for your business. It sets you apart from competitors. It builds trust with existing customers—and future ones. It extends your reach—online, on the street, in referral conversations. It brings the whole team together and gets your employees excited about coming to work. In short, branding is one of the best business investments you can make! TOOL: Discover Your Brand in 12 Easy Steps! PROJECT: Brand Yourself in 5 Days BRANDING CHECKLIST: 10 Essentials Before Launch RESOURCE: Tools to Help You Name Your Business

Obtained from:   Ma rketingProfs Which types of content do consumers of various ages want to see more of from brands? Do some content formats resonate more with certain age groups? To find out,  HubSpot  surveyed 3,010 consumers age 18 and older in Colombia, Germany, Mexico, and the United States. More than half of  surveyed  consumers age 54 and younger want to see more videos from brands they support. Some 47% of consumers age 55+ also want to see more videos from brands they support. There are significant differences in the preferences of various age groups for other content types. Only 22% of consumers age 18-24 value emails from brands they support, compared with 68% of consumers age 55+.

From Entrepreneur : When brand messages are shared by employees on social media, they get 561 percent more reach than the same messages shared by the brand’s social media channels. Brand messages are re-shared 24 times more frequently when posted by an employee versus the brand’s social media channels. On average, employees have 10 times more followers than their company's social media accounts. Content shared by employees receives 8 times more engagement than content shared by brand channels. The bottom line is that we trust people more than we trust brands, and we engage with people more than we engage with brands. If you don’t get your employees involved on social, you’re absolutely losing out to companies that do.

You’ve validated your business idea, you’ve done your market research, and hopefully you’ve registered your business name. Now it’s time for the fun stuff. If you’ve ever wondered how to build a brand for your business, you’ve come to the right place. Work through these exercises each day and in less than a week, you’ll have a good sense of not only how you are uniquely positioned to compete with others, but also how to convey your brand message to the world. If you know you have to build your brand but aren’t quite sure of the reasons why, it’s worth reading our article on 4 Reasons to Brand Your Business, as well as Want Customer Loyalty? Build Your Brand. Now you know that branding really is a necessary step to starting a business, you can get to work. The infographic below is intended to be worked through as you might an exercise. Originally we ran it as a five-day challenge; if that’s how you’d prefer to read it, you can find each of the challenge days here. Read more at Bplan

Sometimes the hardest thing—conceptually—for marketers to do is to separate their brand from their product. "Product is king." "All people really care about is the product." "Price and product—that's it." "Our brand is our product—they're one in the same." I've heard it all before, and from some very successful people. But it's all an illusion. None of it is true. When people choose brands, they are projecting an extension of themselves onto the brand. The brand augments their identity, just as their choice of friends, music, and fashion does. Consumers will literally brand themselves by identifying with your brand. It's personal. It's emotional. Here's what a brand really does To develop a brand, you need to understand how it works and what it does. You need to separate your brand from your product, and think of it as its own entity. Read more from MarketingPros

Branding is one of the most important aspects of any business, large or small, retail or B2B. An effective brand strategy gives you a major edge in increasingly competitive markets. But what exactly does "branding" mean? How does it affect a small business like yours? Simply put, your brand is your promise to your customer. It tells them what they can expect from your products and services, and it differentiates your offering from your competitors'. Your brand is derived from who you are, who you want to be and who people perceive you to be. Are you the innovative maverick in your industry? Or the experienced, reliable one? Is your product the high-cost, high-quality option, or the low-cost, high-value option? You can't be both, and you can't be all things to all people. Who you are should be based to some extent on who your target customers want and need you to be. The foundation of your brand is your logo. Your website, packaging and promotional materials-

Think a brand is just for big businesses? Think again. Branding is critical for businesses of all shapes and sizes. Your brand is what the outside world thinks of you. That’s it. Read more from BPlans.com

Branding experts often advise businesses to choose a brand name that describes their product or service — PlumbingMasters, for example, or Gianni’s Pizzeria. From a legal standpoint, however, these kinds of names aren’t likely to receive significant trademark protection under federal law. If you’ve been struggling to land on a brand name, consider these tips to come up with one that’s both memorable and can receive significant trademark protection. Brand names that are clever, memorable, and original have much more robust trademark rights than ones that are simply “descriptive” of the goods or services you provide. Read more from BPlans

How do I position my brand for success? What is the most compelling story I can tell about my business? Those are two of the most substantial questions marketers and entrepreneurs have to answer when running their business. In fact, the answers will determine whether their brand will gain traction in the marketplace, grow, and get shared by consumers—or not. An analysis of over 1,000 case studies from around the world of successful brand building has found that there are 26 different "approaches" to telling a brand story, each representing a different but proven opportunity to positioning your brand and telling your brand story. Each approach can be summarized by a key question (or set of questions), which I share below. Tapping into this collective marketing intelligence by answering those 26 questions will help marketers sharpen their brand positioning platforms and tell better brand stories. The first 10 questions deal with the context in which the brand can be posit

Some 84% of Millennials say they like companies on Facebook as a way to show their support for the brand, according to recent research conducted by Nora Ganim Barnes, PhD, and Ava Lescault, MBA, at The Center for Marketing Research, University of Massachusetts, Dartmouth. Other common reasons for liking brands on Facebook include wanting to receive updates (83% of respondents) and a desire to get coupons/discounts (66%). Read more from MarketingProfs

Branding your business is tricky. You have to make sure it comes across as appealing, a ‘must have’ brand that’s not too pretentious. Over time, your company will change leading to a need to refine your brand image, but even the smallest of changes can affect your target market and their perception of your brand. Clive Rohald has written an interesting article in The Drum about how to give your brand identity a makeover without alienating your customers. Here are some of his thoughts. Every company, at one time or another, will feel the need for a brand refresh. The question is, how can that be achieved without it turning into a disaster. 1. Why is there a need for change? More from SmallBusinessNewz .

Brands have been focused on engaging female consumers for some time now, and with good reason. Women have truly impressive purchasing prowess—$5 trillion to $15 trillion annually, according to consumer research by Nielsen. What many brand leaders are missing, however, is that even though women have been controlling the purse strings, men are shopping more. That means branding and design of packaging, seasonal retail themes, product attributes, etc. don't merely have to engage women: They need to do it without losing the men. Branding for women can be people-inclusive. Here are the five characteristics that can make it so. Read more from MarketingProfs .

Employees and even executives sometimes start to think about their customers with an "us vs. them" mentality, particularly in times of stress—during, say, the busy holiday season or when a customer has a complaint. That's a dangerous mindset, especially if it becomes habitual. Competitive advantage these days demands customer-centricity. The more customers your organizations can engage meaningfully—especially those who care enough to tell you how to do things better—the better off you'll be. Social media, where you can see eye to eye and develop interactive relationships, is a terrific venue for doing that. And if you use it not just to engage but also to empower, you'll transform a customer from someone who likes your product to someone who feels like a part of your product. That's an important shift, because the latter customer is the one who is far more likely to find every opportunity to tell people, online and off, why they think what you do is so g

We're all trying to win people to our causes, to get them to believe in our companies or products or missions. Fact is, all other things being equal, we choose the products and movies and stores and people we deal with because of their stories. This is why story-driven companies like Whole Foods exceed financial expectations over competitors. It's why a lot of us bought Apple products after reading Walter Isaacson's Steve Jobs biography. It's why people who hate sports watch the Olympics, and root for people they've never heard of. Once we know the underlying stories, we're driven to support. Read more from LinkedIn .

From HERE - How do you describe your business to the world? What words sum up your brand identity and what you have to offer? Are you clearly explaining your business value? It takes a little time and thought to get your marketing message right, which is why so many small businesses fall back on their “About Us” page or product descriptions to describe what they do and for whom. The problem with this approach is that this message is always about the business itself, and not about those you are trying to connect with – your customers. Getting your marketing, positioning, and brand statements right is an essential step

Branding yourself can be extremely challenging. The main reason is that you are too close to the subject, as well as being emotionally and financially invested. The only way to figure out if your brand perception matches your brand reality is with a neutral outside perspective. (By the way, it doesn’t have to be me; it can be a small focus group of trusted friends or colleagues… which would be free for you, aside from the time investment.) Once you have the details of your brand perception, and where your branding gaps exist; you will be able to see the BIG picture where all the puzzle pieces finally fit (woo-hoo, clarity)! Then your branding success will come from self-packaging with powerful images and action words. This, along with a ‘can-do’ mindset and proper promotion will create a powerful brand. 3 keys to branding success HERE .

Surely you have tired by now of the whole Tiger Woods saga. All the articles about sex addiction, a world without privacy, being a role model, the future of professional golf, and whether we should care about any of it. But, from a business POV, here's one more article: The Ultimate Case Study In Brand Identity Vs Brand Image . It explains that brand identity really is "the heart and soul of who you are as a company or a person." Businesses can take a free "brand strength" test - go to the first link in the article - and that will be worth three minutes of a business' time.

Like a lot of struggling smaller cities, in our area, we see businesses that have survived severe changes downtown. There is a drive to increase the traffic to downtown areas and convince businesses to locate there over malls. But sometimes, the cityscape doesn't give an accurate picture of what is going on behind closed doors. Walking down the street, so many businesses that appear defunct from the street are actually viable. Now, I know word-of-mouth is great and all, but these businesses could do more to get someone not already familiar with them in the door. Improving signage, cleaning up window displays and generally smartening up their "face" would go a long way to improving business. Developing a unified image may help develop new business. An example of another way to improve a brand identity is with shopping bags. The lastest Entrepreneur Magazine has a short article by Gwen Moran entitled It's in the Bag that looks at how a business can take advantage of

I learned on a listserv this week the existence of ReBrand.com . It is a consulting firm that assists businesses in trying to overhaul the image of a brand in the mind of a consumer (and I'm sure that greatly simplifies the scope of their services). What I like about the site is their annual list of top rebranding efforts. Here's their top 100 for 2008 . This is a list of efforts by a variety of rebranding & marketing companies, so it's not limited to just them. The name of each company brand is linked to their full story. In most cases, you'll see images of marketing efforts used in the rebranding process. At the bottom of each page is some narrative that outlines the challenges the brand faced, and how they were overcome. (And, for a shamless local plug, check out the story of Brown's Brewing Company [the second listing underneath the "Best of Awards" heading]. It's in Troy, about 10 miles from where I'm typing this. Given that it's Frida