New York SBDC Research Network

The U.S. Departments of Defense, Labor and Veterans Affairs, as part of their continued commitment to our Nation’s Service Members, Veterans, and their families, launched a new and improved National Resource Directory . This free online tool provides access to thousands of services, programs and resources at the national, state and community level. The Web site has a fresh look with many key features that include an improved search engine, Really Simple Syndication (RSS) news feeds, subscriptions to e-mail updates, and new subject areas such as “Homeless Assistance.” The National Resource Directory is designed to serve a broad base of users including transitioning Service Members, Veterans, Wounded Warriors, and their families and caregivers. In addition, it is a useful tool for service providers who support Veterans and Service Members, such as Department of Defense Recovery Care Coordinators and AW2 Advocates, Veterans Affairs Federal Recovery Coordinators, health care providers

This month, the U.S. Small Business Administration announced the SBA’s Patriot Express Pilot Loan Initiative for veterans and members of the military community wanting to establish or expand small businesses. Here's a Hispanic Business.com article that links to the new section of the SBA website.

The Department of Veterans Affairs has put together something called Performance Based Interviewing . PBI "is a method to increase the effectiveness of the interviewing process in selecting and promoting quality staff. With PBI, the interviewer carefully defines the skills needed for the job and structures the interview process to elicit behavioral examples of past performance." One interesting feature is a bank of interview questions designed by the job function. Following each level is a sample question. Level I: Frontline staff, those who do not supervise others. "Give a specific example of a time you had to deal with an upset co-worker, patient, or other customer. What was the person upset about and how did you handle? What was the outcome?" Level II: Work unit leaders, those who lead the work of a natural group of people, either temporarily (process improvement team leader) or as an ongoing role (foreman, section leader). "A part of this job is documenting