How to Hire for Emotional Intelligence
From Bplans : Emotional Intelligence , also known as EI, is the ability to control personal emotions under extreme duress, as well as the ability to empathize and understand the emotions of others. Studies were first being done on EI in the workplace in 1998. Now, almost 20 years later, it is gaining traction as one of the most important traits for an employee to have... The reason? Employees, managers, and company leaders all benefit from a high EI. They are more likely to communicate their needs, understand each other’s preferences, and feel welcome and engaged at the office. Emotional intelligence is not just “wearing your heart on your sleeve,” but adjusting your behavior to make everyone feel comfortable and confident. When effectively integrated into business, EI is shown to increase profits by over 34 percent for some businesses, and increase employee positivity by nearly 58 percent. The question then arises: How can a business hire for emotional intelligence?