New York SBDC Research Network

"Coffee Break with Game-Changers" with Bonnie D. Graham. Don't miss this episode with ASBDC President Tee Rowe and others for some high-energy, interesting and, most important of all, informative content.

The business press is full of stories about how small companies are using social channels to attract and engage customers. But while there are plenty of individual success stories, the confidence in what to do specifically is not always clear for small business owners that are strapped for time and online marketing resources. I was talking with a small business owner recently who was lamenting not updating his website and also that his competition was showing up “all over the place” online. The nature of his product requires some education and an effort to dispel common misperceptions. The rapid advancements in technology of his particular product category are not very well known amongst his target consumer market. But there’s a substantial amount of search volume and interest in the solutions his product provides. He’s also a small business with limited time and budget. To me, this was a classic opportunity for the power of persuasion through storytelling. More HERE .

Governor Andrew M. Cuomo delivered his second State of the State address on Wednesday, continuing his commitment to make government work for the people again. His new agenda includes plans to: *Create tens of thousands of new jobs across the state by investing state resources to leverage billions of dollars in private investment through public-private sector partnerships that drive economic growth. *Reimagining the state government to ensure it gets results for the people while protecting taxpayer dollars. *Strengthen New York’s legacy as the progressive capital of the nation. Click here for the State of the State press release , and click here to watch video of the event . "New York State is on the way to coming back stronger than ever before," Governor Cuomo told the crowd of New Yorkers and legislators at the Empire State Plaza Convention Center. "Now is the time to get to work, building a New New York together." Join Governor Cuomo in building a New

Though many people tout cloud computing as the next big thing, the idea is almost as old as the computer itself. The concept was born in the 1960s from the ideas of pioneers like J.C.R. Licklider (instrumental in the development of ARPANET) envisioning computation in the form of a global network and John McCarthy (who coined the term “artificial intelligence”) framing computation as a public utility. Some of the first uses included the processing of financial transactions and census data. More HERE .

I've found www.importexporthelp.com to be quite useful for questions involving identifying companies from which to import. If you go to this page , click on the Download eZines item in the gray box to the upper right; Download your free e-magazines from Global Resources. GR has been around for 40 years and, I am told, does not allow ads from entities with negative feedback. Also check out this page , especially items 2 and 3, for other resources to check.

Very few problems can be as frustrating and difficult to address as an unhappy customer. That's because there's no single way to "fix" a broken customer relationship. Every situation -- and every customer -- is different. Success depends on your ability to listen, adapt, evolve, and rise to the challenge. See MORE .

2012 SBIR Tibbetts Awards and SBIR Hall of Fame Awards to be presented in April WASHINGTON - The U.S. Small Business Administration is seeking nominations for awards honoring the critical economic role small businesses play in federally funded research and development through SBA’s Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs. Three awards will be given, one for companies that have participated in the SBIR/STTR programs, one for individuals who advocate on behalf of the programs, and a third “Hall of Fame” award recognizing companies that have an extended period of extraordinary success of research, innovation, and product commercialization within the SBIR or STTR program. The Tibbetts Awards are named after Roland Tibbetts, who was instrumental in developing SBIR, a highly competitive program to ensure small businesses get a chance to compete for federal research and development funding, along with the opportunities it provides