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Is your business a "mensch"?

From CBS News MoneyWatch : For those who aren't hip to Yiddish, the word mensch is the highest praise one can bestow on another person. It basically rolls all of the finest characteristics and aspirations of humanity into a convenient, punchy, one-syllable word. If someone describes you by saying "what a mensch!" you pretty much can't do better. And though the word originates from the German for "human being," your business can and should be mensch-like too. The general attributes of a mensch are absolute integrity, steadfast reliability and unfailingly high standards of behavior and character. In other words, a very solid citizen. If you believe, as I do, that genuine humanity is at the core of all great businesses, then a great business should aspire to these same qualities.

SBA Loan Dollars in FY 2012 Reach Second Largest Total Ever

WASHINGTON – With loan volume steadily increasing for the past six quarters, the U.S. Small Business Administration’s loan programs posted the second largest dollar volume ever in FY 2012, supporting $30.25 billion in loans to small businesses. That amount was surpassed only by FY 2011, which was heavily boosted by the loan incentives under the Small Business Jobs Act of 2010. Overall, the pace of SBA loan-making is a healthy sign for the economy and the credit markets and is one of the foundations for ensuring the availability of financing to small businesses trying to establish themselves, grow and create new jobs for Americans. The near-record pace was driven in part by a record year for the Certified Development Company (504) loan program, which supported $15.09 billion in small business credits. The strong performance of 504 loans was boosted by the temporary 504 refinancing program, which was responsible for 26 percent of the 504 program loans made in FY 2012 and 34 percent

Steady Increase in Home-Based Workers Since 1999

In 2010, 4.2 million more people worked at home than a decade before, according to a report released by the U.S. Census Bureau. Home-Based Workers in the United States: 2010 contains findings from the Survey of Income and Program Participation and the American Community Survey. The combined analysis provides timely and comprehensive statistics on home-based workers in the United States. According to the Survey of Income and Program Participation, the number of people who worked at home at least one day per week increased from 9.5 million in 1999 to 13.4 million in 2010, increasing from 7.0 percent to 9.5 percent of all workers. The largest increase occurred between 2005 and 2010, when the share grew from 7.8 percent to 9.5 percent of all workers, an increase of more than 2 million. The Survey of Income and Program Participation has provided timely information on home-based workers since the mid-1990s and differentiates by those who work exclusively from home (home workers), those

Corporate Culture and Ethical Leadership Under the Federal Sentencing Guidelines

What Should Boards, Management, and Policymakers Do Now? In 1991, in recognition that the acts of individuals can create criminal liability for their organizations, the U.S. Sentencing Commission expanded the Federal Sentencing Guidelines to include a new chapter on organizational crime. The intent was twofold: to provide a consistent set of guidelines to deter and punish organizational crime and to encourage positive behavior — specifically, the establishment of effective corporate compliance programs. In the two decades since, one of the chief aims of the guidelines has been to encourage basic cultural change within organizations in ways that might reduce both criminal and ethical risk. On May 16, 2012, RAND brought together a group of public company directors and executives, chief ethics and compliance officers, and stakeholders from the government, academic, and nonprofit sectors for a series of conversations about organizational culture, as well as to explore the business and po

Jobs Outlook from the Conference Board

Everyone's reacting to the jobs figures released this morning. I thought I would have a look at the Conference Board to see what they had to say: Press Release / News Job Growth Still Slow, But Not Slowing 05 October, 2012 Comment on U.S. Bureau of Labor Statistics Employment Situation Report Kathy Bostjancic, Director of Macroeconomic Analysis, The Conference Board With a gain of 114,000 jobs in September and an upward revision for August, this economy remains on a slow but not slowing growth path. More demand would help, as would fewer ill winds blowing in from a contracting Europe and slower emerging markets. More certainty on taxes post-election would also help. However, right now, slow job and income growth is about all the economy is capable of generating as businesses remain focused on cutting costs. That is the signal from The Conference Board Leading Economic Index® for the U.S. and is consistent with recent readings on consumer sentiment. Lack of demand plus concern

Geographic Profile of Employment & Unemployment, 2011

This bulletin presents 2011 annual averages from the Current Population Survey for census regions and divisions; the 50 states and the District of Columbia; and 54 large metropolitan areas, 22 metropolitan divisions, and 41 principal cities. Data from the CPS differ from the official estimates produced by the individual states through the LAUS program. CPS estimates are provided herein because they are a current source of information on the demographic and economic characteristics of the labor force in subnational areas, from the same source as the official labor force data for the United States as a whole.

4 ways to ruin a sales call

From CBS News MoneyWatch Like most of you, I get cold calls and e-mails every day -- not spam, I mean "real" sales calls -- most of them for things in which I have no interest, or for which I am not even a prospect. And like most people (I'm making statistical assumptions), I almost never answer or respond. It's not because I have it in for all salespeople -- though probably most of us have a hard spot in our hearts for solicitations -- It's because the vast majority of them botch their door-opening efforts so badly. I appreciate that these people are doing their jobs and trying to make a living. In fact, as I wrote recently, whenever I get a call, e-mail or message from a salesperson, I remind myself that at my company, and probably yours, we call people to try to sell stuff, too. So I'm not insensitive to the plight of the honest, hardworking sales professional. The problem is, most of their hard work often goes into turning me off to the point of near