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How to disappoint potential customers

According to this shop's Facebook page, they are open on Sundays, so off I went -- only, when I got there, the place was closed, tighter than a drum. I wondered if maybe I had misread things on FB, so I actually got out of the car and checked the posted hours sign on the door. Sure enough: Sunday, open 10 AM to 5 PM. And yet: lights out, locked up, nobody home. No shopping for me. And no sign on the door saying anything like "Dear Customers, due to unforeseen circumstances we will be closed on Sunday, December 9." Not even a "Out to lunch" or "Gone fishing". Just a locked up store. More HERE .

Deadlines Approaching for Sandy Recovery Loans

So far the SBA has approved more than $150 million in disaster loans to about 2,500 homeowners, renters and businesses recovering from Hurricane Sandy. If you have a disaster loan application, you should complete and send it back to SBA as soon as possible. The filing deadline for physical property damage disaster loan applications is Dec. 31 for New Jersey, New York, and Connecticut. The filing deadline is Jan. 15th for residents and businesses in Rhode Island. Read more .

Three Steps for Stopping Checkout Abandonment

You've gotten your customer on your site, and even to the checkout page, but (as you well know) your efforts don't end at the "Add To Basket" button. If you want to encourage your website visitors to complete their purchases, you need to double-check your checkout process. Any e-commerce site owner knows the frustration resulting from the abandonment of a full shopping basket; all online shops suffer from a certain amount of checkout abandonment. But the most likely causes of a high rate of abandonment are few, and they're relatively simple to rectify. Read more at MarketingProfs.com .

Starting a Business? Tax Department Publication Provides Critical Information

If you're starting a new business, or purchasing an existing one, there's a publication you might want to add to your reading list - the http://www.tax.ny.gov/press/rel/2012/pub20112812.htm Tax Guide for New Businesses (Publication 20) from the New York State Department of Taxation and Finance Connect with the Department on Twitter and YouTube .

6 Business Tax Credits and Deductions to Take Advantage of Before New Year’s Day

From SBA : The end of the year is fast approaching, but there’s still time to take advantage of a variety of business tax credits and deductions – some of which are new for 2012. Here are just a few to consider, plus some best practices for maximizing your claims. Take Advantage of 2012 “Section 179” Deduction Limits . Under the American Recovery and Reinvestment Act, Section 179 of the tax code provides tax benefits for equipment purchases made before the end of the year.

2012 Economic Census – Learn why Business-Owner Response Makes a Difference

From the Census Bureau blog : The economic census is the U.S. Government’s official five-year measure of American business and the economy. Collected for years ending in “2” and “7,” economic census results serve as the foundation for the gross domestic product (GDP) and other indicators of economic performance. This cornerstone of U.S. business activity provides an essential benchmark for our nation’s economic indicators. Many people rely on economic census data. Chambers of Commerce rely on statistics from the economic census to promote economic development in their industries and local areas. Business associations use economic census statistics for strategic planning. Businesses also use the information to research and identify new markets for their products or services. Government offices, at every level, also rely on economic statistics for making important decisions affecting cities, counties and states.

12 big lessons from 12 years in business

From MicheleShaeffer.com : There have been nights where I've felt torn. It's not easy to juggle a business and a family. But then I remember the alternative. I could be working a job I probably wouldn't like for 8+ hours a day, with limited hourly income potential, and away from my children completely — probably struggling to break even by the time I figure in childcare and other expenses. Instead I'm home. I'm able to be here for them, work with clients I adore and admire, and create a profitable business. It's worth it. And If I can do this, I know anyone can. We all have challenges. Yours are different than mine. But we can get through them. Just know that it's possible–hold on to that and don't give up.