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Spending Hasn’t Been This High in Almost a Decade

From eMarketing : US consumer spending levels are nearly back to where they were before the global financial crisis in 2008, according to new survey data from Gallup. Those polled spent an average of $109 per day in July, excluding spending on normal household bills and major purchases, such as a home or car. That was the highest figure reported by Gallup since May 2008, when the average hit $114 per day. Daily average spending by consumers in the US fell precipitously soon after, thanks to the Great Recession. The new data is something of a contrast to Gallup survey data released in May of this year, which found that 60% of financially worried consumers said they preferred saving to spending.

Twenty Percent of Global Commercial Email Fails to Reach the Inbox

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From Business Wire : One in five commercial emails worldwide fails to reach its intended target, according to the 2017 Deliverability Benchmark Report from data solutions provider Return Path. This new research reveals that just 80 percent of email is delivered to the inbox, while the remainder—a full 20 percent—is diverted to spam folders or gets blocked altogether. The report’s findings are relatively consistent with the company’s 2016 and 2015 benchmarks, which reported a 79 percent global inbox placement rate. While this rate has improved slightly in the past year, the significant percentage of filtered messages means that marketers are still missing out on a valuable opportunity to drive meaningful revenue from the email channel. "Email remains the most popular and effective channel available to marketers, so it’s more important than ever to get it right. If your emails aren’t reaching the inbox, you’re missing out on an opportunity to build relationships and generate

UPS offers retailers a way to simplify returns

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From eMarketing : In retailers’ fight against Amazon, it looks like there will soon be a new weapon that could help level the playing field against the online retail giant. UPS said it will introduce UPS Returns Manager, a free online tool that allows e-commerce retailers, especially less well-resourced small- and medium-sized merchants, to not only customize their own shipment rules but also manage return shipments without having to integrate their own IT systems. For consumers, who in the past had to go to a retailer’s website to print a return label or use a label retailers include in package boxes, the feature allows them to now print a return shipping label directly from UPS.com’s tracking page both on desktop and mobile devices and through email alerts. Consumers can also print return labels at The UPS Store locations at no additional cost. The service will be available in the US Aug. 14 and 43 other countries from the UK to Brazil two weeks after that. Why is this rele

Small Business Success Story - Ninth Planet Beverage Solutions

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Each year the New York Small Business Development Center recognizes outstanding small businesses in a variety of ways.  This Success Story from the  Baruch SBDC appears in our 2016 Annual Report .  Josh Schaffner Ninth Planet Beverage Solutions Midtown Manhattan SBDC   Ninth Planet Beverage Solutions packages beverages for small and medium-sized producers, specializing in beers for craft breweries. The company was created to provide a reliable and affordable packaging service to small growing producers who don’t want to sacrifice quality control or presentation in the growth of their product to additional sales outlets. Ninth Planet are the first counter pressure filling canner that goes to the customer!  Josh Schaffner is not new to the industry. He has been a professional advocate for craft beverage producers since he launched NY Craft Beer Week in 2008. When he saw the canning problem faced by micro-brewers he had hi

Millennials Most Willing to Use Online-Only Stores for Groceries

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From eMarketer : Nearly half of US millennial grocery shoppers polled earlier this year said they have shopped for some groceries in an online-only store, a dramatic change from just two years ago. And they're not alone. The finding mirrors a trend of consumers across all age groups increasingly getting their groceries among internet pure plays, although at a more modest level. A February 2017 survey by food industry research firm Food Marketing Institute (FMI) found that 43% of millennial respondents shopped for groceries at online-only retailers at least occasionally, a rate almost 80% higher than in 2015. Consumers ages 39 to 52 shopped for groceries at online-only retailers at about half the rate of millennials

Technology, Immigrant Entrepreneurship Fuel Growth

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From Forbes : As the immigration debate continues, a new study indicates that immigrant entrepreneurial zeal and technology are fueling much of the small business growth in America. New York City is the Big Apple for small business, according to Biz2Credit’s 2017 study of the Top Small Business Cities. New York improved to the top spot after registering the highest average annual revenues, credit scores and length of time in business. The city's growth has been fueled by the booming real estate market, the construction industry, banking and finance, a thriving technology sector, and immigrant-owned service and food businesses. The annual ranking of the 25 cities is based on a weighted average of data from 30,000 companies with fewer than 250 employees and less than $10 million in annual revenues that applied for financing last year. It looks at the health of small companies in each metro area, the rate of small-business creation, and the economic ecosystem for entrepreneurs, i

Hot retailers include both 'bricks and clicks'

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From BizJournals : Subscription meal kit company Blue Apron, which has delivered more than 150 million meals since it was founded five years ago, is No. 1 on the Hot 100 Retailers list. The list appears in the August issue of the National Retail Federation's STORES magazine and was compiled by research firm Kantar Retail. It’s based on sales growth in 2016 over 2015, and ranks both public and privately-held retail companies by U.S. domestic sales, with a $300 million threshold for inclusion, according to NRF. Blue Apron saw annual sales grow 133 percent to $795.4 million in 2016, according to the list. STORES Hot 100 Retailers' annual list : There is a distinct lack of big-box general merchandise retailers on the chart this year, while there are plenty of businesses that exhibit differentiation in the marketplace, innovative merchandising and an appropriate value proposition for the intended customer base.