Providing Big Business Customer Service as a Startup

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Written by Jamie Lowary

 Article from Outpost


You’re a founder or co-founder of a startup. You don’t just wear many hats, you wear them all—you’re customer support, IT, marketing, sales, sometimes even the building maintenance guy or gal when the fridge starts smelling funky.

 Not only are you pulled in eight different directions, you entered into a competitive market and you’re challenged with finding a way to stand out among the noise.

You have limited resources whether it be time, employees, or budget and are feeling unproductive by switching gears all day long.

 Providing great customer service and a positive overall customer experience is one competitive advantage that could separate you from the masses. And, guess what? You don’t need a massive budget or unlimited resources to accomplish it.

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