New York SBDC Research Network

The Federal Trade Commission is warning small businesses that an email with a subject line "Pending consumer complaint" is not from the FTC. The email falsely states that a complaint has been filed with the agency against their company. The FTC advises recipients not to click on any of the links or attachments with the email. Clicking on the links may install a virus or other spyware on the computer. The FTC’s advice: Delete the email. For more information on malicious software (malware), visit www.OnGuardOnline.gov/malware .

How much is everything on your computer worth to you? About $300? The criminals behind a new malware program are betting on it. The Federal Trade Commission, the FBI and other federal agencies are warning consumers and businesses about “Cryptolocker,” a malware program that holds the files on your computer for ransom, and doesn’t allow you to access them until you pay up. Even then, there’s no guarantee. It’s essentially extortion, with all your personal documents, photos, and files at risk. Cryptolocker is spread mostly through email and “drive-by” downloads. The email might look like a routine message from a legitimate company, like a tracking notice from a shipping company. If you click on the hyperlink in the email, Cryptolocker encrypts everything on your hard drive and in your shared folders. When the job is done, you get a “ransom note” demanding payment via Bitcoin or some other anonymous payment method. The criminals behind this malware say they’ll give you the encryptio