New York SBDC Research Network

Based on SBA guidelines, SBDCs at one time couldn't really assist not-for-profit organizations. Now, however, they can. One of my favorite resources is Guidestar.com. The October and November issues featured the article "20 Biggest Fundraising Mistakes", some of which apply to for-profit businesses as well, such as Failing to Set a Realistic Goal and Failing to Have Deadlines.

In late 2005, I was part of an SBDC meeting where we heard from a director of The Entrepreneur's Source . This company provides coaching/counseling services to people interested in owning a business, with a specialization in franchises. Theoretically, they help the budding business owner in finding the franchise opportunity that best suits his/her personality, lifestyle, etc. They are not brokers, nor do they represent any particular franchisor. We often get questions from advisors with clients who want to own a business, but aren't sure what type is best for them. If, during discussions with them, you & your client can't seem to find that industry perfectly suited to them (and the client is interested in running a franchise), then keep this site in mind.

Shelfari Like most things that are working well online - you can always find more than one version of it - social networking - take your pick - there are so many out there. Well, we are now using LibraryThing to share our catalog with you all but naturally there are other similar tools out there. I have always liked the idea of having a way to keep track of everything I've read. For people like my own mother who doesn't remember she has read something until she's halfway through it for a second time, it is pretty useful and timesaving. I was invited to join Shelfari which another personal library tool where you can list what books you've read, have but haven't yet read, and a wish list. It links to Amazon.com so you can double check titles and write a commentary on each. It's not as big as LibraryThing but it's prettier and I a little more user-friendly. You can discuss, find like-souls and maybe figure out what to read next.

Sometimes helpful resources come from unexpected places. Take this report on " wireless substitution ," ie households that rely on cell phones rather than landlines, from the Centers for Disease Control and Prevention’s National Center for Health Statistics ( NCHS ) . You might ask, "Why does the CDC care about who has cell phones and no landline?" The answer doesn't seem to be because they are tracking brain cancer from cell phones (Phew...) It turns out that when the agency conducts the National Health Interview Survey, they ask for a phone number for follow-up purposes. And they ask if this number is a landline , and if anyone in the household has a cell phone. These questions yield some interesting answers, showing the rise of the wireless-only household, particularly in young adults renting with a non-related roommate.

The Economic Census forms will be sent out in December 2007 and are due back on February 12, 2008. Virtually all large and medium-sized businesses are surveyed. A large sampling of small businesses, covering all industries, will receive a form. This tally is done once every five years. The forms ask for basic information like business location, employment, payroll, and sales by type of product or service. Businesses that receive a form are required by law (Title 13, U.S. Code) to respond. The individual information is confidential, and Census will suppress any information that would identify a particular business, e.g., the sales information for the only jewelry store in town will not be published. Businesses, communities, and governments use Economic Census data for planning and market development. Statistics are published for more than a thousand industries as well as for states, counties, cities and metropolitan areas at business.census.gov. Federal Reserve Board Chairman Ben Bern

Over the weekend, I had to bring a lawnmower AND a DVD player to be repaired. In both cases, I fear that the cost will be dangerously close to simply buying a new one. Not a very environmentally-friendly deal. Which is why I liked this article from the Nov. 8th New York Times so much. It reveals a number of websites where you can go and get ready advice on repairing an iPod (CrunchGear.com), a Mac (macfixit.com), home theatres (avsforum.com), gaming systems (fixya.com), copiers, PDAs . . . and all the other toys of life. In many cases, you'll get a variety of options, specific instructions, and the means to save a bunch of money vis a vis replacement parts. As an extension of the Third Place post I wrote a while ago, it's clear that these online repair forums are a replacement for local repair shops (which the article laments as a near-extinct species). Here at the library, we frequently visit online forums to get answers to questions relating to the software we use.

Roll your own search engine Create search engines using the sources you trust. Works the way the personalized pages on Google or Yahoo! work but this time with the purpose of searching those sites. They also have a toolbar so that you can limit to your favorite sources wherever you happen to be. So if you want to the New York Times, Answers.com and Amazon.com in a drop down or radio button, there it is. They have a popular set of sources but you can also design your own - list all the sites you like and then label the group - what they call a " searchroll " You can also look at others' searchrolls. So if you like Rosario Dawson , then you can have a look at her Latino Issues roll which lists about a dozen sites of interest. Steve Rubel , marketing strategist, has created the Interactive Marketing roll which includes many really good marketing sites.

Have you heard about Radiohead’s new album? The band has made “In Rainbows” available for online download with users allowed to pay as much or as little as they’d like for the music. There’s been much discussion of how the average person has paid (“ more than half pay nothing ” or “ the band isn’t telling, so we don’t know ”, but the bottom line is that without a record label taking a hefty share of sales, the band is likely to do very well. Here’s another alternative to the major record labels - SellaBand . The company offers this description of its model: “Artists and fans have one goal. Make music and money together. Artists upload their music and profile. Fans find artists they like and believe in. $10 (plus transaction costs) buys them a piece of the action. $50,000 gets the artist in the studio. Fans get an exclusive CD send to their homes. Artists make their dream come true. From now on bands and believers are in business together. You are the record company!” More on how it wo

Intuit has now made their "Simple Start" version of QuickBooks (formerly $99) free, recommended for very small or one-person businesses. Entrepreneurs can also enter Intuit’s contest to win $50,000 ($40,000 cash and $10,000 in products and services). Get contest details and download a free copy of Simple Start here . These activities are tied into Intuit's "Just Start" campaign, including a series of exciting live events featuring Rhonda Abrams, small business advice columnist and expert, as the "expert-in-residence." She'll be available one-on-one to answer questions about business. People who meet Rhonda will receive one of her books (free and personally autographed), get free Simple Start software, and enter Intuit’s "Just Start" contest for a chance to win $50,000 for their business. New York – Thurs & Friday, November 8-9, 11 am – 2 pm Grand Central Terminal, Vanderbilt Hall Boston – Tues & Weds, November 13-14,

Mary Ellen Bates is a respected information consultant. I receive an e-newsletter from her, and this month's issue had this bit that I think is pretty cool: "If you are based in the US, you can search for local companies through your cell phone, regardless of whether or not your phone has web capability. If you call 1-800-GOOG411 (1-800-466-4411), you will be asked to say the city and state you want information on - Boulder, Colorado, for example - then you say the type of business or specific business name you want - for example, "book store" or "Barnes and Noble". A text-to-speech program will read you the top eight results from its local search ( http://local.google.com/ ). If you want, Google can automatically dial any of the first eight businesses' phone number, or you can ask to have the address and phone number read to you." (From Bates Information Services, www.BatesInfo.com/tip.html ) A visit to the Google website for this service repeated

Lending and Borrowing from the General Public YOUR MONEY Person-To-Person Lending Flourishes on Web by Jessica Smith Morning Edition, NPR , November 2, 2007 “Welcome to the era of coffee shop money lending.” I read this story on NPR.org about person-to-person lending on the Internet which just seemed like an amazing idea. It is fascinating that this exists and that it seems to work. The idea is that a person writes a profile of how much they want to borrow and for what and what their top limit on the interest they are willing to pay and then people bid on the loan request. The borrower is vouched for by friends, colleagues or family and the amount raised from various lenders is consolidated by Prosper.com and then the money is distributed. These are not small loans either- they can run from $50 to $25,000. It seems a risky proposition but interesting to see how people will take things into their own hands. Prosper.com "Prosper generates revenue by collecting a one-time 1% or 2% f

Happy Halloween! If my memory is correct, the Halloweens of my childhood in Vermont were always super-dark and freezing cold (Snow? Fairy costumes are a bust when you have to wear your winter coat over them). This chilly thought made me think how nice it is for tonight's trick-or-treaters to get that extra hour of light, since we haven't yet turned back the clocks. Well, apparently I wasn't the only who thought it would be nice for Halloween to have a little more evening light. According to this online New York Times piece, An Extra Hour of Halloween Daylight? Thank the Candy Lobby , the candy industry lobbied hard for this extension of daylight savings, thinking it would spur additional candy sales.

We get quite a few requests about veterans, so here's something from the SBA Office of Advocacy: This study compares changes in the income and wealth of veteran and non-veteran households; veteran small business households with veteran non- business households; and veteran small business households with non-veteran small business households from 1989 to 2004. It classifies all households with a business owner/manager or self-employed individual as a business- owning household. This study uses the 1989 through 2004 Surveys of Consumer Finances (SCF), conducted by the Federal Reserve Board as its primary data source. A full copy of this report is available here and the research summary can be found here . Should you need further information, please feel free to contact Charles Ou at (202) 205-6533 or advocacy@sba.gov.

This article appeared in yesterday's online version of the Wall Street Journal. Misleadingly titled "Four Danger Signals When Franchising," (it ought to read "When Buying a Franchise"), it re-visits territory that we've explored in this blog over the years. Nevertheless, this is practical information to review with our clients. It's a brief article, and it highlights three specific issues: 1 - Lots of litigation and closures - Noting that franchisors have an obligation to disclose any current or past litigation in the franchise offering circular; 2 - Too many bad reviews - Recommending that potential buyers interview a variety of current owners of the franchise to get their honest take; and 3 - High-pressure sales tactics - Which ought to speak for itself. A lot of this is common sense, but I've heard many stories from all of you over the years about clients who bought a franchise first, then asked questions later. That's the wrong order to

Today is the last day with the SBDC RN for Alexis Mokler who has been our very diligent library intern. Alexis is continuing her Master's in Library Science course at SUNY Albany. We are always happy to have the help of interns but are especially glad when we have as good an intern as Alexis, able to take on oftentimes troublesome projects and give us some much needed help with research. We wish her much success and thanks for all her good work!

Do you get too many catalogs in your mailbox? Check out Catalog Choice . Catalog Choice “is a free service that lets you decline paper catalogs you no longer wish to receive.” You just enter your name and address (they promise not to send you anything), then search for and select the catalogs you’d like to stop receiving. Your mail box and letter carrier are saved wear-and-tear, the catalog company isn’t wasting money on catalogs you have no interest in, and a lot less paper is consumed. As the website points out, “Over eight million tons of trees are consumed each year in the production of paper catalogs.”

The SBA Office of Advocacy-funded paper "Are Male and Female Entrepreneurs Really That Different?," by Erin Kepler and Scott Shane, finds that gender does not affect new venture performance when other factors are controlled for. However, several factors--differing expectations, reasons for starting a business, motivations, opportunities sought and types of businesses--vary between the genders, and these result in differing outcomes. Such observations should be taken into account when comparing the outcomes of ventures across genders. The data used for the study was from the Panel Study of Entrepreneurial Dynamics (PSED) focusing on businesses started in 1998 and 1999. A full copy of this report is available here and the research summary can be found here .

Not long ago, Dale Rice sent me this article from the October 2nd Buffalo News . It reports the desire of the mayor of East Aurora (about 15 miles southeast of Buffalo) to ban outdoor digital signs in that village. Proposing to ban any kind of sign is fraught with legal & Constitutional issues, as signage (as a form of commercial speech) is protected under the First Amendment. Hundreds of cases have been brought up (and won) by businesses over the years, challenging the legality of their local codes. If passed, the proposed sign code for East Aurora could eventually meet this same fate. Last week, I was part of a panel presentation on the importance of fairly-constructed, legally-sound sign codes. In the audience were town and municipal officials, inspectors, and code enforcement officials who were eager to learn about the subject. Codes exist all over the country that impose restrictions and obstacles on business owners when it comes to the sign outside their front door, and

This is purely for entertainment purposes, at least to my mind. The World 66 Travel Guide a wiki that will let you create a map of all the places you have been and to create a travel guide of your own. It calls itself an "open travel guide". You can read travel information from individuals like yourself and learn as I did, that I have only visited 5% of the world. You can also list individual travel to US states and Canadian provinces, along with the countries of the world - though you may not always agree on the boundaries and definitions of those countries. For instance, you can read the England travel guide but you cannot isolate England as a country on your map. It will select all of the UK (including Scotland, Wales - it has Ireland (both presumably) listed separately. My profile also defines me as "Travel Yup" which may not bevery complimentary but is fairly accurate.

I have a new favorite database. Its name is DemographicsNow. I’ve always enjoyed questions of a demographic-nature, but this tool makes answering them considerably easier and more fun. Want to know where to locate your new business? The database can compare up to ten geographies at once, comparing consumer expenditures, income, existing businesses and employees, or retail sales potential for almost a hundred categories. Have you heard of MOSAIC cluster groups? I hadn’t, but the company that owns DemographicsNow describes them here . Using this feature you can see how a geographic area breaks down into niftily-named groups like “small-town success,” “affluent urban professionals,” “urban grit,” or “comfy country living.” It has all the usual census data, including age, race, etc, but its easier to choose your exact geography (the whole U.S., state, metro areas, cities, zip codes) and you can use a radius around a zip code. Seems like a great way to learn more about people and places, an