(One CAN Get Some) Satisfaction
American Consumer Satisfaction Index "ACSI reports scores on a 0-100 scale at the national level. It also produces indexes for 10 economic sectors, 43 industries (including e-commerce and e-business), and more than 200 companies and federal or local government agencies. The measured companies, industries, and sectors are broadly representative of the U.S. economy serving American households." A blog post from a Usability and Design firm called Adaptive Path . The blog as a whole is rather interesting, too. A recent National Retail Federation/American Express study placed Amazon at the top of online and brick & mortar stores . *** And, apropos of nothing, Keith Richards turned 63 yesterday.