Tuesday, December 19, 2006

(One CAN Get Some) Satisfaction


American Consumer Satisfaction Index
"ACSI reports scores on a 0-100 scale at the national level. It also produces indexes for 10 economic sectors, 43 industries (including e-commerce and e-business), and more than 200 companies and federal or local government agencies. The measured companies, industries, and sectors are broadly representative of the U.S. economy serving American households."

A blog post from a Usability and Design firm called Adaptive Path.
The blog as a whole is rather interesting, too.

A recent National Retail Federation/American Express study placed Amazon at the top of online and brick & mortar stores.
***
And, apropos of nothing, Keith Richards turned 63 yesterday.

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