Help us to help you
Happy 2006! Here are some ways we can better serve you in the new year: When you have a reference question, please call the Research Network at extension 149 or e-mail the Research Network . Each of us have days that we do telephone coverage. We really prefer that, in most cases, that you call us with your reference query. It may be a bit of an interrupter in terms of working on questions, but the tradeoff is that we believe that we get a better understanding of the query. However, when you call an individual librarian who may be out, or may be trying to work on getting the reference out, it slows up the process, for the librarian, and ultimately, for you. If you have a complex reference question and no one is available, please leave a number so we may call back. It is a rare occurrence that none of the librarians are available, but it does happen: staff meetings, building fire drills, or occasionally, when we're all already on the phone. Leave us a message; we will call you back.