Friday, January 25, 2019

Ending Your Emails With This Vastly Improves the Response Rate

By Betsy Mikel.
Owner, Aveck
From INC

I'm sure I'm only one of many people who feel as if they're drowning in a sea of email. There are countless tips on how to manage your inbox if you're on the receiving end and how to write better emails if you're on the sending end. Yet still, sometimes emails simply go unanswered. I'll admit I'm guilty of the nonresponse, especially when my emails start piling up after a few days away.

This isn't very hopeful if your day-to-day involves a lot of emailing -- especially if it's critical that you get a response. Thankfully, the folks at Boomerang, a plug-in for scheduling emails, did a little study to see if the language people use to close their emails has any effect on the response rate. "We looked at closings in over 350,000 email threads," data scientist Brendan Greenley wrote on the Boomerang blog. "And found that certain email closings deliver higher response rates."

But do all emails need a response? Not necessarily. That's why Boomerang ran a variation of the test that looked at threads whose initial email contained a question mark, meaning the initiator of the conversation was likely looking for a reply.

1 comment:

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