New York SBDC Research Network

These are resolutions to improve one's e-mail marketing campaign in 2009: 1. Clean your email list. Can be used for your personal use as well.

From our friends a J.J. Hill Library: Twitter, Pownce, Facebook, Plurk - online communities are as plentiful as they are nonsensically named. And they're coming into the mainstream. Might your business benefit by joining the conversation? A white paper from Rubicon Consulting called Online Communities and Their Impact on Business can help you decide. The study identifies how information about businesses is spread online and how businesses can best interact in that conversation. Access the full report in PDF here . No so incidentally, the title of this post is the subtitle of the white paper.

Once again, I have found a list of business books that I would like to share. The books in BNET's Best Business Books of 2008 were voted on by BNET readers and the article includes synopses, reviews, and more. The topics range from microfinance explained in terms for four to eight year old children to a book titled "The Back of a Napkin", the theme of which is how to solve business problems through illustrating. If anyone who reads this post has business book recommendations, we at the Research Network would love to read your comments. Happy Holidays!

2009 Directory of Department Stores Chain Store Guide Includes: Department Stores Shoe Stores Resident Buyers Jewelry Retailers Optical Retailers Product Lines Apparel Price Lines They offer some statistical analysis as well as profiles of companies. The profile includes address, contact details, total sales, breakdown by product, number of units, buyers by department, parent company. Although available online, we have the print version of the 2007 Traffic Data Report for New York State from the NYS Department of Transportation. The data is available on the Highway Data Services Bureau's web page: https://www.nysdot.gov/portal/page/portal/divisions/engineering/technical-services/highway-data-services

Do you like data? If the answer is “yes,” you’ll certainly enjoy the Census’s Bureau’s 2009 Statistical Abstract of the United States . Just released today, the almanac includes “more than 1,400 tables of social, political and economic facts about our nation and the world. Among topics covered in the 49 new tables in this edition are the religious composition of our nation’s population, osteopathic physicians, online news consumption, expenditures for wildlife-related recreation and women in parliaments around the globe. Although the emphasis is on national-level statistics, some tables present state- and even city- and metropolitan-level data as well.” Check it out (along with previous years back to 2006) in PDF form here: http://www.census.gov/prod/www/abs/statab2006_2009.html

I found an interesting article about using a secret shopper. I've actually been a secret shopper for friends in business; I think it's fun. The writer's wife's friend is the manager of a store. "Getting someone to participate as a secret shopper could give you the insight you need for evaluating employee performance. There are programs out there that will connect businesses with secret shoppers, or you can just get someone you know to do it if they are willing." Here's the downside: "the possibility of losing the respect of your employees. If you do engage in a secret shopper situation, it is probably best that the employees never find out about it. They will not appreciate being spied on, and no longer trust you. If your employees can't trust you and/or respect you, they're not going to be happy working for you, and will quite possibly begin looking for another job." Bottom line: "If you do use a secret shopper and all of your empl...

We get lots of requests that try & show the growth, or decline, of certain industries (or of small business in general) over a given time period, or in a given place. Our responses have always required getting a bit of data here, and a bit of data there, and involving way too much formatting of spreadsheets. I've just learned of the Census Bureau's new "Business Dynamics Statistics" website. (A lot of people just learned of the site - it just rolled out on December 1st.) However, after reading what it's all about , I'm tempted to say that we'll now be able to answer these questions a whole lot more easily. Here's a press release from Census, telling us just what to expect: "The U.S. Census Bureau announces the release of the Business Dynamics Statistics (BDS), a data series that allows users to track annual changes in employment for growing and shrinking businesses at the establishment level. There are more than 6 million establishments with p...