New York SBDC Research Network

One of the SBDC advisors called last week with a question. It happened that his client e-mailed him with a question about glass, but it didn't jibe with the rest of the question, which was about pottery and dinnerware. So he wrote back to the client and asked if perhaps she meant glassWARE; indeed, she did. The question is conveyed to the library and everybody's happy. Let's imagine if the advisor hadn't taken the initiative to clarify the query. The Research Network finds information about glass, sends it to the advisor, who passes it on to the client. The client is dissatisfied; that's NOT what she wanted. The beleaguered advisor has to contact the Research Network to ask them to redo that part of the question, which is frustrating to the librarian who wants to get it right the first time. It becomes a waste of time for all involved. Here's a good rule of thumb: If you get a question e-mailed or faxed to you, please read it to make sure it makes contextual se

Once in a while, we'll get inquiries as to the names of venture capitalist firms that might be a potential source of financing for certain clients. To find them, we utilize a CD-ROM titled "Galante's Venture Capital & Private Equity Directory". It provides descriptions of thousands of VC firms either headquartered or with branch offices here in the U.S. All CD-ROMs in our collection have their own quirks, requiring us to know their unique whims in order to get the most out of them. This one is no different. Should you require such a search, it would be helpful for us to know the answers to as many of the following as possible: The funding stage at which the company is currently. In other words, does it need seed money, or is it a startup, or is it still in research & development? For what industry is the business seeking the funding? Galante's has 31 broad industry categories, including "Transportation," or "Medical Devices," or &

Small Business Drives Inner City Growth and Jobs Small businesses are the drivers of inner city economies and job growth, according to a new study released today by the Office of Advocacy of the U.S. Small Business Administration. Read the SBA press release , the research summary or the complete 30-page report (in PDF format). - posted to PR Newswire via Yahoo! Finance, Tue, 11 Oct 2005

Here’s a list of organizations whose business it is to track standards from various bodies, covering many industries with their descriptions attached. American National Standards Institute “The American National Standards Institute (ANSI) is a private, non-profit organization (501(c)3) that administers and coordinates the U.S. voluntary standardization and conformity assessment system.” Master List of ISO Standards “ISO is the leading developer of International Standards. ISO standards specify the requirements for state of the art products, services, processes, materials and systems, and for good conformity assessment, managerial and organizational practice. ISO Standards are designed to be implemented worldwide.” The World-Wide Web Virtual Library--Standards and Standards Bodies “World Standards Services Network (WSSN), is a network of publicly accessible World Wide Web servers of standards organizations around the world. Through the Web sites of its members, WSSN provides information

Recent reports from the Census Bureau : National and Regional Information on Financing of Homeowner and Rental Properties . Data is in 368-page PDF. (Released October 5, 2005) Sales of New One-Family Houses in August 2005 Were at a Seasonally Adjusted Annual Rate of 1,237,000. This Is 9.9 Percent Below the Revised July 2005 Figure of 1,373,000. (Released September 27, 2005) New Orders for Manufactured Goods in August Increased $9.7 Billion Or 2.5 Percent to $395.2 Billion. (Released October 4, 2005). New Orders for Manufactured Durable Goods in August Increased $6.8 Billion or 3.3 Percent to $210.9 Billion. [PDF; 75 KB, 4 pp.] (Released September 28, 2005) Total Construction Activity for August 2005 ($1,108.5 Billion) Was 0.4 Percent Above the Revised July 2005 ($1,104.1 Billion) Figure. (Released October 3, 2005) Nation Adds One Million Self-Employed Businesses to Reach 18.6 Million, Census Bureau Reports. (Released September 30, 2005)

In the October issue of Grants Action News , the Department of State announced the availability of funding through the New York State Quality Communities Program which may be of interest to regional SBDCs. Under this program, funds are available for planning projects that revitalize downtowns, develop strong economies and protect environmental resources. Eligible applicants may apply for grants by submitting proposals that incorporate one or more of the following programs: Intermunicipal Growth, Community Growth, Community Open Space, Mountain Communities, and Community Center. ELIGIBILITY: Counties, towns, cities, villages, local public authorities, public benefit corporations, Indian tribes/nations, and not-for-profit corporations. FUNDING: Contact the Department of State for details. DEADLINE: December 5, 2005. FOR MORE INFORMATION: Requests for applications and forms along with other pertinent information are available for downloading from the Quality Communities Clearinghous

From selling products online to selling relationships, businesses need to gain the trust of their customers. Whether they are buying a book or finding a roommate, the customer needs to know that their personal data is in safe hands. Especially for an older generation who are not at all comfortable with online retailing, our clients who are looking to this group as potential customers need to know how to address their fears. I am often surprised at vendors who offer no assurance of security on their websites and yet expect sales. Here are a few articles on the subject. Building Trust on the Internet Making Your Client's Privacy Your Business Inspiring Trust Online SitePoint By Jennifer Johnson VeriSign Probably the best known name in ecommerce security, they offer a widening number of tools for the online business, from payment processing to database tools. You will also find a number of guides on their site explaining the issues facing ecommerce businesses like: What Every E-Busine