Tuesday, June 12, 2012

Remember the Customer’s Name

"Don’t you love when someone remembers your name? Make an effort to remember your customer’s name when working with them. They will appreciate your extra effort to make them feel important."

This site asks: What’s your trick to remembering your customer’s name?

Among the good ideas:
1. Stop telling yourself that you are bad at remembering names
2. Repeat their name 4-5 times during your first conversation
3. Use a mnemonic device to associate their name with something else
4. Practice

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