Why never to burn bridges in business

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From CBS News MoneyWatch

Every good businessperson knows the importance of building quality relationships. But I'm surprised at how often people don't give the same thought to the "quality" with which those relationships end, and the possible ways in which a bad breakup can come back to haunt them.

Most business relationships don't last forever; employees move on, customers come and go, suppliers are replaced. But what goes around does indeed come around, and paths can cross again, particularly within the same industry or in small communities.

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