Wednesday, January 15, 2014

What To Do If You Overpromised During The Sales Process?

“What if you realize that you have indeed overpromised on what you can deliver?”

The best advice when something goes wrong is to communicate early and honestly with your client. When you make a mistake, take ownership and communicate honestly. In fact, if handled properly, you might end up in a better place than you imagined.

Here are common scenarios where you may need to recover after overpromising to a client. The most important thing to remember is that the sooner you can reset expectations, the better.

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