New York SBDC Research Network

Whether you are looking to move operations to pro-business locations with low barriers to entry or seeking to meet customer demands in growing markets, your mid-sized business needs to seek out places that share certain characteristics: thriving local economies, an availability of educated workers, a favorable tax and regulatory climate, quality infrastructure, and a high quality of life. Consider the ten cities listed below. All offer many opportunities while being relatively bereft of the restrictive taxes and regulations that can choke growth. These cities — half in the U.S. and half outside it — combine growing economies and low barriers to entry. These are the types of places you should look when you are looking to expand your midsize business. More from Middle Market Center .

From the DataCave : You know that when your business experiences downtime, your services, employees, and operations will be impacted, but have you ever been able to place a dollar figure on what that impact would be? The Cost of Downtime. Let our Downtime Calculator give you an answer! This tool takes several different factors into account, such as your business’ number of employees, sales volume, and how any amount of downtime you encounter could impact your bottom line. If you have ever experienced downtime in the past, this calculator can provide you with a financial estimate for the business impact it may have had. We encourage you to use this tool to get a good grasp on just how damaging downtime can be to your business, and to better educate yourself on the importance of having a disaster recovery plan in place

From the pilot of the Mary Tyler Moore Show, September 1970: LOU GRANT (Edward Asner) How old are you? MARY RICHARDS (Mary Tyler Moore) [Straightforwardly] Thirty. LOU No hedging? No "How old do I look?"? MARY Why hedge about it? How old do I look? LOU Thirty. What religion are you? MARY Mr. Grant, I don't know quite how to say this, but you're not allowed to ask that when somebody's applying for a job. It's against the law. LOU You wanna call a cop? MARY No. LOU Good. Would you think I was violating your civil rights if I asked if you're married? MARY Presbyterian.

About 1.2 million people have now gotten coverage through “Obamacare” nationwide. As of December 9th, 314.146 New Yorkers have completed applications, with 100,881 enrolled. Coverage starts as soon as January 1, 2014 and can begin any month after that. There has been a lot of speculation as to what obligations small businesses will have when it comes to their their employees and the Affordable Care Act.  Media sources have spread inaccurate and unsubstantiated information regarding the law.  The best place to get non-opinionated information are the government websites at the following links. Federal Affordable Care Act for Small Business Website New York State Affordable Care Act for Small Business Website The Federal Small Business Health Options Program (SHOP) Marketplace makes it possible for small businesses to provide qualified health plans to their employees. For 2014, the SHOP Marketplace is open to employers with 50 or fewer full-time-equivalent employees (F

We've searched high and low to bring you the first annual list of FORBES 100 Best Websites For Entrepreneurs . Whether you’re seeking advice on raising capital, scaling your business or looking for general industry insight, these sites are worth reading. The picks here are arranged in no specific order. Selected unscientifically, they have been chosen for their ability to address a range of topics of interest to entrepreneurs. Frequent posts and content quality helps get a nod. The list is a combination of practical tools – sites to crowdsource funding like Rock The Post or AngelList, or sites with educational resources, like Stanford’s eCorner – and inspirational advice from bloggers like Seth Godin and Steve Blank.

From Arizona State University : A new customer-rage study shows more American consumers than ever are dissatisfied with the products and services we buy. Also, despite companies’ big-money efforts to create customer-care programs, we’re less happy with the service received when we complain. The study shows 56 million American households experienced at least one problem during the past 12 months, and about $76 billion in revenue was at stake for the businesses involved. "The moral of the story: Don’t invest in improving your customer service unless you’re going to do it right," says Professor Mary Jo Bitner, executive director of the Center for Services Leadership at the W. P. Carey School of Business at Arizona State University, which helped design the survey. "If a company handles your complaint well, then you typically become a more loyal customer. However, if they don’t, then you become 12 percentage points less brand loyal than if you never complained at all.&quo

While we are knee-deep in the holidays, 2014 is right around the corner. And if you’re like the majority of small businesses, email marketing will play an important role in your promotional efforts throughout the New Year. Don’t let the following small but common mistakes keep you from achieving your marketing goals! Making it difficult for people to recognize you For 68 percent of consumers, familiarity with the person sending the email is the top reason why they decide to open. Take the time to double check the “From Name” and “From Email Address” you’re using to send your emails. More from the ASBDC .

To compete in an increasingly global economy, the United States must come up with innovative strategies that will lead to economic growth and job creation around the country. The ‘Investing in Manufacturing Communities Partnership’ (IMCP) seeks to enhance the way we leverage federal economic development funds to encourage American communities to focus not only on attracting individual investments one at a time, but transforming themselves into globally-competitive manufacturing hubs. An administration-wide initiative led by the White House and the U.S. Department of Commerce, the ‘Investing in Manufacturing Communities Partnership’ will encourage communities to devise comprehensive economic development strategies that strengthen their competitive edge in attracting global manufacturers and their supply chains. IMCP specifically brings together the resources of multiple federal departments and agencies involved in economic development. In Phase One of the of the ‘Investing in Manuf

Pinterest offers a unique platform to business – a way to organically promote products while adding a personal touch through the creation of storyboard to support brand mission. Originally used by individuals as a way to discover and share items of interest, brands discovered a platform rich in active consumers and influencers. Pinterest has 4x the conversion per click of Twitter and a 27% higher conversion rate than Facebook, plus it drives 3x the traffic to sites than YouTube, LinkedIn, and Google+ combined. Now Pinterest is currently exploring promoted pins, which will show as regular pins with a “promoted label.” Time will tell the direction of promoted pins and the ROI on campaigns, but the introduction of this new business model has brands more interested than ever in Pinterest. MORE from SmallBusinessNewz

Federal Trade Commission staff is asking top Internet retailers to review their websites to ensure that they provide complete and accurate information about product warranties before consumers make their online purchases, as required by the FTC’s Pre-Sale Availability Rule. The Rule requires retailers to make warranties available at the time of purchase for all warranted consumer products that cost more than $15. However, a recent staff survey found several instances of Internet sellers offering warranted consumer electronics and appliances for sale without disclosing complete warranty information. “During the busy holiday shopping season, it’s especially important that consumers get the information they need to make informed buying decisions,” said Jessica Rich, Director of the FTC’s Bureau of Consumer Protection. “Internet sellers can help by making sure their websites are providing complete and accurate warranty information.” The letters also inform the Internet sellers tha

Don’t be afraid. Every professional services firm (marketing, business consulting, accounting, medical, law, et al) in the history of ever struggles with content marketing. Not necessarily from a tactical perspective, although “finding time” to create content is often a presumed obstacle in these organizations. But the biggest issue is fear. Companies that are paid for what they know instead of what they make are paralyzed by the thought of giving away their “proprietary processes” and “secret sauce” through a content marketing initiative. “Why would we write a blog that explains how we do things? Then our competitors will know our what we know, or our customers won’t need to hire us,” they say. (And they DO say this. All the time.) WHY? See the answer from SmallBusinessNewz

Burke, VA - The America's SBDC 'Biz Blog' was featured on Forbes.com on November 12, 2013 as one of the "100 Best Websites for Entrepreneurs." The article stated that they searched high and low for the best of the best. Whether an entrepreneur was seeking capital, growing their business or just looking for general assistance the Top 100 sites listed were "worth reading." Natalie Robehmed, Forbes Staff wrote "America's Small Business Development Center blog presents friendly lessons from founders who have been there and done that." "Recognition from Forbes is a real tribute to our blog contributors and partners. Content from leaders like Gina Watkins of Constant Contact, Ramon Ray, Eric Spellman, Benetrends and so many others is what makes us successful, relevant and a premier resource for our SBDC business advisors and their small business clients," said Charles "Tee" Rowe, President & CEO, America's SBDC.

From the IRS (Tax Tip 2013-15): IRS to Employers: Hire Veterans by Dec. 31 and Save on Taxes If you plan to hire soon, consider hiring veterans. If you do, you may be able to claim the federal Work Opportunity Tax Credit worth thousands of dollars. You must act soon. The WOTC is available to employers that hire qualified veterans before the new year. Here are six key facts about the WOTC: 1. Hiring Deadline.   Employers hiring qualified veterans before Jan. 1, 2014, may be able to claim the WOTC. The credit was set to expire at the end of 2012. The American Taxpayer Relief Act of 2012 extended it for one year. 2. Maximum Credit.  The tax credit limit is $9,600 per worker for employers that operate a taxable business. The limit for tax-exempt employers is $6,240 per worker. 3. Credit Factors.   The credit amount depends on a number of factors. They include the length of time a veteran was unemployed, the number of hours worked and the amount of the wages paid during

Spending on email marketing is projected to reach $2.5 billion by 2016, but even all that money doesn't guarantee conversions. To help boost your email marketing conversions, check out the tips in the following infographic by Monetate. Among Monetate's suggestions: Avoid batch and blast. Your customers aren't all the same, so why send everyone the same email? Segmented email campaigns produce a much higher click-through rate than undifferentiated messages. Read more at Marketing Profs .

Business Continuity Strategies Offered at Free SBA/Agility Webinar What are the biggest and most common mistakes business owners make when dealing with a disaster? Whether it’s property damage caused by a flood, or the loss of sensitive data thanks to a hacked email account, how you respond within the first few hours of the crisis can make or break your small business. Get tips on how to avoid the costly mistakes that could put the safety of your clients and your organization at risk at a free webinar hosted by Agility Recovery and the U.S. Small Business Administration on Tuesday, December 10. True stories about business owners’ pre-disaster missteps, plans not followed and errors made—as well as what they learned during the recovery phase, will be discussed. SBA has partnered with Agility to offer business continuity strategies through its “PrepareMyBusiness” website. Visit www.preparemybusiness.org to access previous webinars and for additional preparedness tips. The SBA