Wednesday, July 20, 2005

Home Agents

While working on a question for an advisor, I came across a term I had not heard before: ‘home-shoring’. At a time when there is so much written about out-sourcing and off-shoring, it piqued my interest. We come across a lot of buzz words, and this was a new one on me. Naturally coined here in the US, home-shoring refers to the outsourcing of functions in this case to those working from their homes. Off-shoring has not worked out in many cases, particularly for call and customer services, and with increasing security fears, this seems to be a viable alternative. And apparently about as cost effective as off-shoring to India, while employing those within the market they serve. Not that we haven’t seen many home-based businesses offering outsourced services to industry, but now we have the lingo.

Star Tribune
Let's hear it for 'homeshoring'
October 7, 2004 at 11:46 AM
By Nick Eian
September 19, 2004 FORUM0919

CNet News
'Homeshoring' to trump offshoring?
Published: December 21, 2004, 11:24 AM PST
By Ed Frauenheim Staff Writer, CNET

1 comment:

Roger Owen Green said...

I never that term, either. THANKS>