Home Agents
While working on a question for an advisor, I came across a term I had not heard before: ‘ home-shoring’ . At a time when there is so much written about out-sourcing and off-shoring, it piqued my interest. We come across a lot of buzz words, and this was a new one on me. Naturally coined here in the US, home-shoring refers to the outsourcing of functions in this case to those working from their homes. Off-shoring has not worked out in many cases, particularly for call and customer services, and with increasing security fears, this seems to be a viable alternative. And apparently about as cost effective as off-shoring to India, while employing those within the market they serve. Not that we haven’t seen many home-based businesses offering outsourced services to industry, but now we have the lingo. Star Tribune Let's hear it for 'homeshoring' October 7, 2004 at 11:46 AM By Nick Eian September 19, 2004 FORUM0919 http://www.startribune.com/stories/535/4983779.html CNet News