Working with Difficult Clients

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12 Breeds of Client and How to Work with Them
by Jack Knight
This article runs through a number of recognizable characters and offers approaches to dealing with them. This is geared to freelance designers but I think they are applicable across the board.

Working With Difficult Clients: How to Handle a Loose Cannon without Getting Burned
Buzzle.com
By Elizabeth W. Gordon Published: 12/16/2006
More advice with practical tips for handling difficult clients.

Raising the bar: How to get your difficult clients to willingly shape up or ship out!
Entrepreneur
by Lawrence, Kevin
Canadian Manager • Fall, 2002
Tough love for troublesome clients.

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